If you’re using Android device, open Google Play or the App store in your device, and check for updates for Pokémon Go. So you should check the latest update for Pokémon Go installed in your device. The game software may be outdated with buggy issues, and that’s why Niantic keeps releasing updates to bring you the best possible experience. Solution 3: Update Pokémon Go to the latest version If this method doesn’t work for you, don’t worry. Then try to log in again to see if it works. Then turn off Airplane Mode and your phone will reconnect to network. This will disconnect your network and signals for a while. If you’re using WiFi in your smartphone, switching to cellular data or connecting to another WiFi to see if it works.ģ) While you’re on the login screen of Pokémon Go, turn on the Airplane Mode in your device. If your Internet connection works perfect but you still can’t authenticate, disconnect and reconnect to your network.Ģ) If you’re using cellular data, try connecting to WiFi network in your smartphone and log in.If there is no Internet connection for other applications, it’s the network issue that causes your Pokémon Go problem, and you should check your cellular data or WiFi connection to make sure it works.If the Pokémon Go servers work properly and you can’t log into your Pokémon Go account, you should check your Internet connection.ġ) Open other applications such as Google Chrome or Facebook, and see if your Internet connection works. If the servers are good and you’re still unable to authenticate, head to the next solution. If the servers are down or unstable, you can do nothing but wait for it to recover, then you can log in later. You can go and check the Pokémon Go server status here, or check their Twitter account. If the servers are temporary down or under maintenance, you can’t connect to the server and log in successfully. If your Internet connection works properly and you still receive the “ Unable to authenticate” error in Pokémon Go, you should, first of all, check the Pokémon Go server status. Update Pokémon Go to the latest version.So if you’re experiencing the same issue, make sure your Internet connection works properly. When you’re unable to authenticate in Pokémon Go, in most cases it’s caused by the temporary server issue, or your connection problem. Please try again” error when logging in your Pokémon Go account, don’t worry.
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